For property investors and buyers

Every property document, in one place.

Sorted so far

Forward the real estate agent’s email. We’ll sort the rest: the LIM, the title, the builder’s report and every portal file, on one page per property. Nothing to sign up for.

See the page you get

Works with

Attachments and file links from any mail app, and the portals New Zealand real estate agents actually use.

  • VaultRE
  • PropertyFiles
  • PropertySuite
  • Ray White
  • Harcourts
  • Bayleys
  • Tall Poppy
  • Eagle
  • AgentSend
  • Heyzine
  • Google Drive
  • Google Docs

How it works

You forward one email. We do the rest.

  1. Forward the email

    Send the agent’s email to files@unpack.nz as it came. No downloading, no renaming.

  2. We fetch and sort

    We open the attachments, follow the portal links, and name and file every document by type.

  3. Open your page

    About a minute later you get a reply with a link to the property’s page. Read it all there, or download the lot in one go.

The page you get

One page per property. Every document in its place.

Looking at five properties at once? Each one gets its own page, with the key documents ticked off and the gaps named before an offer goes in.

An Unpack property page for 32 Wood Street, Ponsonby: 12 documents sorted into Listing, Property, Condition and Rental, the one key document still missing named under the count, a note on the property, and a button to download them all as a zip
The same property page on a phone
The property page, shown with a sample property. See a sample page and open its documents.

Features

Built for weighing up several properties at once.

Every listing’s pack arrives in pieces: attachments, a portal link, a second email a week later. Unpack puts each property’s pieces together and keeps them apart from the others.

Attachments and portal links

Every PDF in the email, zips unpacked, and the files behind the agent’s portal link.

Named and sorted

Filed by what each file is, read from its name and what its pages say: listing, property, condition, rental, offer and agreement. Anything we can’t place waits under Not sorted yet for you to file.

What’s missing, at a glance

Title, LIM, builder’s report, rental appraisal and the agreement, plus the body corporate’s papers for a unit and the tenancy for a rental, ticked off as they arrive. The gaps say what to ask the agent for.

Each property kept apart

Five properties, five pages. The next email about one updates only its page. Add notes and your own files as you go.

The whole pack as a zip

Always organised the same way: numbered folders by type, files named properly. Every pack you open is laid out like the last. Ready for the lawyer, the lender or the client file.

Private by default

Only you can open your pages. Share one with a read-only link, and turn it off whenever you like. Sign in with your email to see them all.

Questions

Before you forward anything.

Where do my documents go?

They are stored privately, and only you and the people you share a page with can see them. We also use them to make Unpack better at sorting. The privacy page says where they are kept and how they are used.

Is it safe to forward a real estate agent’s email here?

We only act on email that really came from the address it says it’s from. A forged message from your address is set aside, not processed, so nobody can use your address to read or replace your documents.

Who can see a property page?

Only you. The link in our emails opens that one property, and signing in shows them all. To show someone the documents, press Share on the page for a read-only link you can turn off at any time. Two people forwarding emails about the same house get separate pages.

How long is it kept?

Six months after the page was last used. Opening it or forwarding another email about the property counts. Every page has a Delete this page link if you want it gone sooner.

What if the real estate agent’s portal needs a login?

If a portal asks for a password, a captcha, a text message code or an account, only you can get in, and the reply says which link that was. Register there and forward us the email the portal sends you, or download the files and drop them onto the page. Where a portal only wants a name and phone number (PropertyFiles does), we register for you once, with the details on your account page, and tell you we have.

How does it know what each document is?

Unpack was built on thousands of real documents from New Zealand real estate agents, and it has learned the many ways agents label, bundle and send them.

What if a document isn’t sorted?

Each file is sorted by its name and what its pages say. Anything we can’t place waits under Not sorted yet for you to file. If something should have been picked up and wasn’t, tell us.

Does it cost anything?

No, it’s free. There’s nothing to sign up for, no app and no password. To see all your properties at once, you sign in with a code we email you.

Try it on your next real estate agent email.

Forward one for the next property on your list. The page is in your inbox before you’ve finished reading theirs.

Free. No sign-up to get started, no password.